Support
Contact us
A person reads every message. Tell us what happened and we will help.
You might get an answer faster here
- Cannot log in, or did not get the verification email
The account FAQ covers verification, password resets and Google sign-in.
- The game will not load or keeps disconnecting
Connection and display problems, including Mudlet, have their own guide.
- How do I do something in game?
The beginner guide and the command reference answer most of these faster than we can.
Reporting another player
Pick Report a player above and include the character's name, roughly when it happened, and a copy-paste of what was said if you have one. Reports are confidential - we do not tell the person who reported them. The Rules of Conduct set out what is and is not allowed.
We will never ask for your password
Not in game, not by email, not on a ticket. Anyone who does is not us. If someone has, tell us and change your password.